Tel: 01782 844541

Your Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Collection of Personal Information
When visiting Trentdale, the IP address used to access the site will be logged along with the dates and times of access. This information is purely used to analyze trends, administer the site, track users movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information.

Sharing, Storage & Use of Personal Information Received via our Online Forms
When you complete our online application form or online contact form and submit it you are expressing your wishes to be contacted for the purpose of renting a property from Trentdale. By clicking the button ’Submit’ you are providing explicit consent for Trentdale to contact you to discuss property rental. We will also securely store the information provided on the online application form and online contact form for the purpose of immediate or future property rental for a maximum period of 1 year from initial application or until 2 years after any tenancy agreement with Trentdale has ended.

We will also share the information provided on your application form with a Credit Reference Agency – the Credit Reference Agency we use will is available on request by email to we do this to better understand our applicants in order to assist in the prevention of indebtedness, manage accounts, verify identity and prevent fraud.

Should a tenancy agreement be reached, Trentdale will pass on the relevant details provided on your application form to the following third parties:

– Utility Providers (Severn Trent Water, National Grid, Scottish Power, Eon, SSE, British Gas)

– Contractors (Varied, details will be provided to you at the time)

– Local Authorities

By providing your personal details through our online application or online contact form for you are providing explicit consent for us to use your details for the purposes laid out above when your tenancy with Trentdale begins.

You have the right to access, rectification, erasure, restrict processing, portability and objection with reference to the data we store (to understand these rights we would encourage you to visit In order to exercise any of these rights, please email and your request will be reviewed and completed within 7 working days. In cases where we have passed on your personal information to third parties, we will inform you and your right to have your data forgotten / deleted, rectified or to object to it remains – you will, however need to direct your request/s to the relevant third party.

Links to third party Websites
We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.

Changes to this Privacy Statement
The contents of this statement may be altered at any time, at our discretion.

If you have any questions regarding the privacy policy of Trentdale then you may contact us at